Case Study: How RetailHub Increased Sales by 35% with Live Chat
Case Study: How RetailHub Increased Sales by 35% with Live Chat Live chat isn’t just a support tool — it’s a sales powerhouse. In this case study, we dive into how RetailHub, a growing e-commerce brand, leveraged live chat to achieve a remarkable 35% increase in sales in just three months. Like many online businesses, […]
Why Omnichannel Support is the Future of Customer Service
The way customers interact with businesses has dramatically evolved. Today’s customers move fluidly between devices and platforms — messaging on social media, chatting via websites, calling support lines, and emailing for updates — all while expecting a seamless, personalized experience. This growing expectation has made omnichannel support not just a competitive advantage, but a necessity. […]